CONNECTED SERVICES SUBSCRIPTIONS
Learn how to activate, renew or manage your connected services subscriptions.
- E-PACE (2021 - Present)
- E-PACE (Pre 2020)
- F-PACE (2021 - Present)
- F-PACE (Pre 2020)
- F-TYPE
- I-PACE (2021 - Present)
- I-PACE (Pre 2020)
- XE (2021 - Present)
- XE (Pre 2020)
- XF (2021 - Present)
- XF (Pre 2020)
GETTING STARTED
Connected services give you access to features designed to enhance your ownership experience, from secure vehicle monitoring to online navigation. The following services are available on vehicles with the Pivi or Pivi Pro infotainment system1.
Please note: this may vary depending on market and vehicle model.
REMOTE APP
Interact with your vehicle from virtually anywhere. Check its status, lock or unlock the doors, and pre-condition the cabin to the right temperature before your journey.
CONNECTED NAVIGATION PRO
You'll always be headed in the right direction with Connected Navigation Pro, no matter which route you take. It provides a range of features including, Real-Time-Traffic Information, Satellite Views, Parking Services, Fuel / Charging Services, and more.
ONLINE PACK WITH DATA PLAN
Stream music and podcasts through in-car apps, check five-day weather forecasts, and enjoy hands-free control with Amazon Alexa and Connected Speech.
SECURE TRACKER
Protect your vehicle with confidence. Whether you're nearby or miles away, Secure Tracker offers the reassurance that your vehicle is always protected.
SECURE TRACKER PRO
Secure Tracker Pro offers enhanced security through accredited technology, meeting the rigorous standards set by the UK’s leading authority on automotive risk intelligence for Thatcham S5 Category compliance.
WI-FI ENABLED WITH DATA PLAN
Creates an in-car Wi-Fi hotspot that supports multiple devices, providing fast and reliable connectivity for everyone on board.
GETTING STARTED
Connected services give you access to features designed to enhance your ownership experience, from secure vehicle monitoring to online navigation. The following service are available on vehicles with the Touch or Touch Pro infotainment system1.
Please note: this may vary depending on market and vehicle model.
REMOTE APP
Interact with your vehicle from virtually anywhere. Check its status, lock or unlock the doors, and pre-condition the cabin to the right temperature before your journey.
CONNECTED NAVIGATION
Your Land Rover’s state-of-the-art navigation keeps you on track with door-to-door routing, live traffic feeds, ETA and places of interest.
SECURE TRACKER
Protect your vehicle with confidence. Whether you're nearby or miles away, Secure Tracker offers the reassurance that your vehicle is always protected.
SECURE TRACKER PRO
Secure Tracker Pro offers enhanced security through accredited technology, meeting the rigorous standards set by the UK’s leading authority on automotive risk intelligence for Thatcham S5 Category compliance.
ACTIVATE CONNECTED SERVICES
Your connected services will be activated once your vehicle is linked to your account2,3. Learn more about the linking process in the infotainment setup guide.
ACTIVATE CONNECTED SERVICES
Your connected services will be activated once your vehicle is linked to your account2,3. Learn more about the linking process in the infotainment setup guide.
VIEWING YOUR SUBSCRIPTION DETAILS
You can view your active Remote and Secure Tracker subscriptions and their expiry dates using the methods below.
RENEWING EXPIRING AND EXPIRED SERVICES
When your subscription is nearing its expiry date, you’ll be notified by email, the Remote App, or your in-vehicle touchscreen, with instructions on how to renew via the Services Store.
If your subscription has already expired, or if you did not receive an expiry notification, please visit the Services Store and follow the on-screen instructions to renew.
CONNECTED NAVIGATION SUBSCRIPTION
For details of your existing Connected Navigation subscription, including its end date, please visit the InControl Route Planner website.
MANAGING YOUR PLANS AND PAYMENTS
After renewal, you can update your subscription plans and payment methods in the Services Store.
AUTO-RENEWAL5
To turn subscription auto-renewal on or off, visit the Service Store and select Manage Subscription.
PAYMENT METHODS
Go to the Payment Method section to add or update your payment details.
CHANGING PLANS
You can switch to a different subscription plan when renewing a service.
CHANGING VEHICLE OWNERSHIP?
If you are selling your vehicle, you'll need to remove it from your account. This helps protect your personal data and ensures that auto-renewal for any active subscriptions is turned off.
Please note: connected services subscriptions cannot be trasnferred to another vehicle.
CHANGING VEHICLE OWNERSHIP?
If you are selling your vehicle, you'll need to remove it from your account. This helps protect your personal data and ensures that auto-renewal for any active subscriptions is turned off.
Please note: connected services subscriptions cannot be trasnferred to another vehicle.
VISIT SERVICES STORE
*Pivi, Pivi Pro and InControl features, options, third-party services and their availability remain market dependent – check with your Jaguar Retailer for local market availability and full terms. Certain features require an appropriate SIM with a suitable data contract which will require further subscription after the initial term advised by your Retailer. Mobile network connectivity cannot be guaranteed in all locations. Information and images displayed in relation to the InControl technology, including screens or sequences, are subject to software updates, version control and other system/visual changes depending on options selected. Full terms and conditions can be found here.
Optional features and their availability may differ by vehicle specification (model and powertrain), or require the installation of other features in order to be fitted. Please contact your local Retailer for more details, or configure your vehicle online.
In car features should be used by drivers only when safe to do so. Drivers must ensure they are in full control of the vehicle at all times.
1InControl account required. To continue using the relevant feature after its initial subscription period, you will need to renew your subscription and pay the applicable renewal charges.
2Some services e.g. Wi-Fi do not require an account to be linked.
3Some countries or regions may require additional steps within the activation process (e.g. eKYC) in order to activate connected features.
4Information does not apply to the Connected Navigation subscription on Touch or Touch Pro infotainment systems.
5The availability of the auto renewal setting varies by market.