Support and Information for Your Jaguar

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Servicing terms and conditions

Ownership FAQs

Jaguar Reimagined

What is happening with the future of Jaguar?

Our JLR Reimagine strategy was announced in 2021, confirming that Jaguar will be fully reimagined with an all-new electrified portfolio. 

What’s happening to the current Jaguar lineup?

The current Jaguar lineup will switch upon arrival of the Type 01, to an all-electric vehicle lineup. Our US retailers remain selling our legacy Jaguar products, and will continue to do so leading up to the start of Type 01 deliveries in 2027.

What does this mean for current Jaguar owners?

We are fully committed to supporting Jaguar vehicle owners and the current product lineup. The Jaguar Service Network remains fully operational and will continue to deliver unparalleled levels of customer care and attention to our current clients. Retailers will continue to service Jaguar Vehicle products, honor any warranty claims and provide software updates and the best client support. Scheduled maintenance and roadside assistance, plus Jaguar InControl and Remote will continue to be supported.

Servicing

Will I still be able to get my Jaguar serviced by a Jaguar Authorized Repairer?

Yes. You may notice some changes while we refine our retail network to accommodate Jaguar’s transition, but our Authorized Repairer network will remain operational. To find your local Retailer please search here.

My local Jaguar retailer is no longer trading, where do I go for servicing?

You will have received a letter from your Retailer advising you of your options for your continued care, please refer to this for your nearest Service Center. Alternatively, you can identify your nearest Jaguar Service Center using our online Retailer locator. 

Can I use my local Land Rover retailers for servicing?

You can be assured that JLR Retailers will continue to service Jaguar products, honor any warranty claims and provide software updates and the best support. Find your local Retailer here.

Ownership

Will my Jaguar still get software updates?

Yes. Updates will be sent to your vehicle as they become available – this will include latest anti-theft measures. 

Will my warranty and/or service plan still be valid?

Yes, there will be no disruption to your warranty, extended warranty and/or service plan. Your service plan can be used in any Retailer servicing Jaguar vehicles.

Can I still buy an extended warranty and/or renew my service plan?

Yes. Jaguar is committed to supporting owners and providing an exceptional ownership experience. Extended warranties and service plans will be available to buy from your Retailer. Find your local Retailer here.

Will Parts still be available for my Jaguar vehicle?

Yes. We will continue to cater for all service, repair and maintenance requirements. Contact your local Jaguar Retailer for more information.

Can I still purchase accessories for my Jaguar vehicle?

Yes. We will continue to provide a range of accessories for your Jaguar, such as truck liners or roof boxes. Find out more by speaking to your local Retailer  here.