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JAGUAR SERVICE PROMISE

Straightforward and all-encompassing care for the ultimate peace of mind.

When you bring your vehicle to a Jaguar Approved Service Centre, you now benefit even more from our expert care. With a keen focus on you and your time, the Jaguar Service Promise offers you unparalleled quality, convenience and transparency.

Since vehicle maintenance is essential to performance and residual value, why not make the most of the Jaguar Service Promise which includes:

  • ONLINE BOOKING

    Our online booking tool gives you flexibility and puts you in charge. It allows you to book in your vehicle with your chosen Retailer when it suits you, whether it’s for your scheduled service, an MOT / a roadworthiness check or other vehicle maintenance. You’ll also have access to an array of mobility options to choose from. Convenience at your fingertips*.

  • MOBILITY

    When you book your Jaguar in for a service or any other maintenance work, you’ll have access to a range of convenient mobility options to suit you. Wi-Fi enabled lounges with complimentary refreshments will keep you connected while you wait. Alternatively, take advantage of Retailer courtesy vehicles or the Collect and Deliver service*.

  • ONLINE SERVICE HISTORY

    Jaguar Approved Service Centres collate all your service history (including all scheduled services and related service items) into an online portal accessible anywhere and at any time*. This means that if you wish to sell on your vehicle you’ll have a simple and convenient way to access your records.

  • COMPLIMENTARY VEHICLE HEALTH CHECK

    Every time you visit a Jaguar Approved Service Centre they’ll perform a complimentary 30-point** performance and safety check on your vehicle and share the results via our Video Capture system*, so you can view its condition too. They’ll also make sure that your vehicle systems are up to date and running the latest software*.

  • JAGUAR CERTIFIED TECHNICIANS

    The technicians handling your Jaguar receive extensive and ongoing technical training and certification. They only use approved technology, tooling, and equipment, all of which have been calibrated specifically for your vehicle.

  • VEHICLE CLEANING

    We’re committed to keeping your Jaguar and your health in the best possible condition, which is why we now take additional hygiene measures to make sure your vehicle is carefully cleaned and sanitized, with all surfaces inside and out washed and vacuumed, before it’s returned to you.

  • PARTS & LABOUR WARRANTY

    To show our commitment to the quality of Jaguar Genuine Parts, they come with a 12/24-month warranty on both parts and labour*** to give you complete peace of mind.

  • JAGUAR GENUINE PARTS

    Designed, tested and manufactured according to Jaguar’s uncompromising standards, the use of Jaguar Genuine Parts assures quality, fit and durability.

  • ALL-INCLUSIVE QUOTES

    Our Retailers ensure that you have a full understanding of any work that needs to be done to your vehicle. They maintain complete transparency around all parts and labour costs.

*Online services are subject to online access. All Service Centre options and services are subject to availability and terms and conditions.

**Online services are subject to online access and VIN entry. All Service Centre options and services are subject to availability and terms and conditions.

May vary by Retailer.

††Labour cost/cover/warranty may vary by market.