(1) when you purchase, order, or request information about our products and services through the Website or through other means;
(2) when you access a JLR Canada social media platform;
(3) when you sign up for e-mail notifications, electronic newsletters, or social media notifications from, or on behalf of, JLR Canada;
(4) when you enter or participate in a JLR Canada contest, event, promotion or sweepstakes, or respond to one of our surveys;
(5) when you provide JLR Canada with comments, suggestions or other input through the Website;
(6) when you create a user account and/or SSO Account for use in connection with the Website (your “User Account”);
(7) from financial service providers when you lease or purchase a vehicle from us and where you have provided your consent, the financial service providers provide us with your contact information and information about your finance or lease contract so that we may offer you automotive or financial services products that may be of interest to you;
(8) when you acquire a new or pre-owned vehicle from one of our retailers, or obtain vehicular service from one of our retailers, the retailer provides us with information about you and your vehicle, such as your name and contact information, VIN and vehicle details, service history, any trade-in, lease or applicable incentive information, and service coverage plan;
(9) when you call our Customer Relations Centre (CRC), or when we call you, it is our general practice to monitor and/or record such calls for purposes that will be identified at the outset of the call; and
(10) when you otherwise choose to provide us or one of our retailers with personal information.
JLR Canada may also collect such personal information in our marketing efforts with third parties, or on third party websites. For example, we may collect personal information if you interact with us through one of our retailers, participate in a promotion we run with another company, or speak to our representatives at an automotive show or event.
JLR Canada may purchase such personal information from reputable third-party vendors who provide us with reasonable assurances as to their compliance with applicable privacy laws, including ensuring that the form of consent that is required by law has been obtained. For example, we may collect a list of names and addresses, which may include your name and address where the provider of the list has obtained appropriate consent, from list vendors to send promotions or product information to the names on the list.
We also have relationships with third parties with whom we conduct joint marketing activities such as contests, through which we may obtain your name and address and other information about you with your consent. Any such other parties are bound by their privacy policy, not ours, unless they specifically inform you that they agree to comply with this policy.
To ensure our database addresses remain accurate, we also obtain address information from third party licensed data providers and other authorized parties, all of whom are obligated to comply with applicable privacy laws.
JLR Canada or a partner may sponsor promotions, sweepstakes or contests through the Website. Your participation is entirely voluntary. Users may be asked to provide personal information including, among other things, name, email address or home address or to answer questions in order to participate.