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PIVI AND PIVI PRO INFOTAINMENT
SYSTEM FAQS

Pivi and Pivi Pro1, our most intuitive infotainment systems yet, are easy to set up and even easier to use. Please refer to our handy FAQ section for any questions you might have.

PIVI AND PIVI PRO

RADIO AND MEDIA PLAYER

USB CONNECTIVITY

ONLINE PACK

CUSTOMISATION

SETTINGS AND CONTROLS

VOICE RECOGNITION

GENERAL

NAVIGATION

MAP VIEWS AND INTERACTION

ROUTE GUIDANCE

GENERAL

SETTINGS

SUBSCRIPTIONS

SUBSCRIPTIONS

PURCHASING AND ACTIVATION

TERMINATION OF THE INCONTROL SERVICES

PREFERENCES

CONNECTIVITY

WI-FI AND HOTSPOT

SIM AND DATA

BLUETOOTH

PHONE

SOFTWARE UPDATES

SOFTWARE UPDATES

PROBLEM RESOLUTION

CAN'T FIND WHAT YOU'RE LOOKING FOR?

If you still have questions, speak to us or your Retailer.

Optional features and their availability may differ by vehicle specification (model and powertrain), or require the installation of other features in order to be fitted. Please contact your local Retailer for more details, or configure your vehicle online.


In car features should be used by drivers only when safe to do so. Drivers must ensure they are in full control of the vehicle at all times.


Pivi and InControl features, options, third party services and their availability remain market dependent – check with your Jaguar Retailer for local market availability and full terms. Certain features come with a subscription which will require further renewal after the initial term advised by your Retailer. Mobile network connectivity cannot be guaranteed in all locations. Information and images displayed in relation to the InControl technology, including screens or sequences, are subject to software updates, version control and other system/visual changes depending on options selected.


Apple CarPlay is a Trademark of Apple Inc. Apple Inc end-user terms may apply.


Android Auto is a Trademark of Google LLC.


1Connected Navigation will require further subscription after the initial term advised by your Jaguar Retailer.
2Your car is prepared for Apple CarPlay. The services offered by Apple CarPlay depend on feature availability in your country, please see https://www.apple.com/uk/ios/feature-availability/#apple-carplay for more information.
3Your car is prepared for Android Auto. The services offered by Android Auto depends on feature availability in your country, please see https://www.android.com/auto/ for more information.
4Remote contains subscription services that can be extended after the initial term advised by your Jaguar Retailer. The Remote App will need to be downloaded from the Apple App Store/Google Play Store.
5Secure Tracker and Secure Tracker Pro services require activation and must be in an area with network coverage. Includes service subscription for 12 months and can be upgraded to the warranty period or renewed after the initial term as advised by your Jaguar Retailer.
6Fair use policy may apply. Includes 1-year subscription which can be extended after the initial term advised by your Jaguar Retailer.
7Fair use policy applies. After 20GB of data is used within a month, data speeds and functionality on vehicle may reduce for the rest of the month.
8Updates will require data connection.

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