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The Jaguar Warranty is a comprehensive package of benefits designed to meet a high standard of aftersales care and support.
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Vehicle Warranty
Should any part of the vehicle require repair or replacement as a result of a manufacturing defect, the part will be repaired or replaced completely free of charge by any Jaguar Approved Repairer, regardless of any change of vehicle ownership during the period of cover. Note: Tyres are covered separately by the tyre manufacturer. Your dealer will, however, assist you in any tyre claim. In all warranty repairs carried out by a Jaguar Approved Repairer, Jaguar Genuine Parts (new or remanufactured to approved quality standards) will be used. Duration of the vehicle warranty 3 years, unlimited mileage.
All warranty benefits commence on the day that the vehicle is delivered to the first retail customer or their representative. Where a vehicle is purchased by an intermediary, the period of cover commences when the vehicle is handed over to that intermediary. Note: The warranty period for dealer demonstrator vehicles starts on the day that the vehicle is put into service (not the day that the vehicle is first sold retail).
Owner´s responsibilities - Vehicle Warranty No responsibility will be accepted by Jaguar Cars Limited where repair or replacement is required as a direct result of:
- Normal wear and tear
- Failure to maintain the vehicle in accordance with Jaguar´s maintenance schedules and service instructions
- Defects caused as a result of being used in motorsport events or for any other purpose than normal, private or commercial use.
- Damage resulting from neglect, flooding, accident or improper use.
- Any modification to the vehicle or parts which is not authorised by Jaguar, including any engine performance enhancement modification.
- Any vehicle that has had its vehicle identification number altered or removed, or on which the odometer reading has been unlawfully changed.
- Refilling or topping-up with incorrect fuel e.g. petrol used instead of diesel.
- The vehicle having been altered from Jaguar Cars specifications.
Failure to use Jaguar specified parts or fluids during a warranty repair (or parts of equivalent quality during a retail repair). - Use of bio-diesel fuel in concentrations that exceed 5%.
- Use of bio-ethanol alternative fuels in concentrations that exceed 10%.
- Use of supplemental additives and flushing agents for fuel or engine oil (unless specified as part of a Jaguar Service requirement).
- The vehicle, as manufactured, does not meet the operational specification of a market for which it was not specified, including any legal requirements or penalties imposed by Government or other authority.
Items which are subject to adjustment or replacement during NORMAL service or maintenance operations are not covered by the Warranty, unless the work is required as a direct result of a manufacturing defect.
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Paint Surface Warranty
Should the paint surface require attention due to a defect in material or application, any necessary repairs will be undertaken by a Jaguar Approved Repairer, completely free of charge. Duration of the Paint Surface Warranty Warranty cover will apply for a period of 3 years, unlimited mileage.
Corrosion Protection Warranty Should any part of the bodywork of the vehicle be perforated by rust corrosion, the panel(s) affected will be repaired or replaced by any Jaguar Approved Repairer, completely free of charge, regardless of any change in vehicle ownership.
Note: The term ´perforation´ means a hole that penetrates through the bodywork, caused by corrosion from the inside or underside, as a result of faulty manufacture or materials.
For the purpose of this Warranty, ´bodywork´ is defined as metal panels, including doors, bonnet, boot lid, engine and boot compartments, wings, sills, scuttles, roof, floor panel, frames and chassis members, but excluding attachments such as bright trim, bumpers, mouldings, hinges and road wheels.
Duration of the Corrosion Protection Warranty Warranty cover will apply for a period of 6 years, unlimited mileage.
In the event of the vehicle requiring body repairs due to accident damage, your Jaguar Approved Repairer can ensure that the repairs are carried out using only Jaguar approved parts, materials and repair techniques. This will ensure that warranty cover will continue on the repaired body sections for the remaining period of the corrosion protection warranty.
Owner´s responsibilities - Paint Surface & Corrosion Protection Warranty These warranties do not cover paintwork damage or corrosion perforation caused by or arising from the following: - Failure to maintain paint and bodywork by regular cleaning in accordance with Jaguar Cars recommendations.
- Factors that are beyond the control of Jaguar Cars such as environmental hazards (salt, industrial fall out, storm damage, acid rain, bird droppings) and damage (including stone chips, scratches and use of unsuitable cleaning agents).
- Deterioration resulting from failure to immediately report and have rectified any defect or condition covered by these warranties.
- Accident repairs using non-Jaguar approved materials and/or methods of repair.
- Alterations of the vehicle from Jaguar´s original specification.
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Parts and Accessories Warranty
In addition to the ´Vehicle Warranty´, which covers parts supplied as original equipment when the vehicle was purchased, there is a separate ´Jaguar Parts and Accessories Warranty´ for Jaguar Genuine Parts and accessories purchased by the customer from a Jaguar Authorised Repairer. All Jaguar genuine parts are covered by this warranty and have been tested and approved for use on Jaguar vehicles. Note: JAGUAR Genuine Parts and Accessories have been specifically designed to help maintain JAGUAR vehicles to comply with JAGUAR´s safety and reliability standards. We therefore recommend you to use only JAGUAR Genuine Parts and Accessories for your vehicle. Please be advised that ´Non-Genuine JAGUAR Parts and Accessories´ have neither been tested nor approved by Jaguar, and that, in spite of constant observation of the market, JAGUAR cannot evaluate their suitability and safety neither isolated nor when fitted to our cars. Any consequential damage caused by the fitting of ´Non-Genuine JAGUAR Parts and Accessories´ is not covered by the warranty.Accessories Fitted to a New Vehicle Jaguar genuine accessories fitted by a Jaguar Authorised Repairer within 1 month or 1000 miles (whichever occurs first) of the vehicle entering service for the first time, will benefit from the same warranty terms and period of cover as the Vehicle Warranty - 3 years, unlimited mileage. Parts and Accessories Warranty Statement Should any Jaguar Genuine Part or Accessory require repair or replacement as a result of a material or replacement as a result of a material or manufacturing defect, the part or accessory will be repaired or replaced completely free of charge by any Jaguar Authorised Repairer.
Where the part or accessory is being repaired or replaced under the terms of this warranty by a Jaguar Authorised Repairer, no labour charge will be made for such repair or replacement. However, where the work is carried out by anyone other than a Jaguar Authorised Repairer, no contribution will be made to labour charges.Duration of the Parts and Accessories warrantyWarranty cover will apply for a period of 12 months, unlimited mileage, or the stated service life of the part, whichever occurs first, from the date of purchase of the part. All parts fitted during warranty repairs are covered for the balance of the original warranty period. Note: Jaguar genuine batteries and exhaust systems are covered by a 3 year, unlimited kilometre warranty. No responsibility will be accepted by Jaguar Cars Limited where repair or replacement is required as a direct result of: - Normal wear and tear.
- The part or accessory, or any vehicle to which it has been fitted, having not been maintained in accordance with the manufacturer´s recommendations.
- The part or accessory having been damaged by neglect, accident, improper use or fitting, or having been used for competitive purposes.
- The part or accessory having been altered from the manufacturer´s specifications or used for a purpose for which it was not designed or intended.
- The part or accessory becomes damaged due to the failure of another part on the vehicle.
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Extended Warranty
If you want to make sure your Jaguar continues to deliver peak performance, ask us about Extended Warranties. A small investment will ensure that your Jaguar receives the very best care and attention. Jaguar approved expertise and parts, European breakdown cover, plus total peace of mind: there are many reasons to protect your Jaguar with an Extended Warranty. Protection against mechanical and electrical failureFrom basic repairs, such as starter motors, to components that would otherwise be expensive to replace, like clutches, air conditioning units and gearboxes, you can rest assured that you are getting the best possible cover and expertise. - Jaguar approved technicians - Jaguar genuine parts - All new parts are covered by a one year warranty Jaguar Assistance24-hour home and roadside assistance across the UK and Continental Europe, including: - Roadside repairs, where possible - Free recovery to a Jaguar Approved Service Centre - A replacement car if required - Onward travel - Hotel accommodation - Vehicle repatriation No claims limitYou can use our Extended Warranty services as many times as you like, as long as the cost does not exceed the purchase price of your Jaguar. Excellent valueWhen you consider how much protection you can enjoy with an Extended Warranty, not to mention how you can maintain the value and integrity of your car, you will see that Jaguar approved cover is a superb investment. For more information, please contact your local Jaguar dealer.
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