Service Campaigns

XK Portfolio Convertible in Liquid Silver with 20" Kalimnos alloy wheels

In the interests of building beautiful, fast cars that provide you with utmost confidence on the road, occasionally Jaguar will find an area for improvement that is only identified through on going observation after our vehicles have left the factory. If this does occur, Jaguar will instigate a service campaign on any vehicles that will only benefit by being inspected by trained Jaguar technicians.

How do I find out if my car has any outstanding service campaigns?

Jaguar will contact you by letter if we suspect that your vehicle has fallen within the range of vehicles manufactured in which there needs to be an investigation. You then contact your authorised Jaguar centre and make a booking to have your Jaguar examined.

Alternatively, if you would like to know if your vehicle has any outstanding service campaigns that have not been completed look for your Vehicle Identification Number (VIN) and contact your nearest authorised Jaguar centre on 0800 Jaguar, provide the service department with your VIN number and they will advise if you need to have your Jaguar investigated.

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