Customer Experience Checklist

To be a Jaguar Franchised Importer, a repairer must meet the standards set out in our Customer Experience Checklist. Take a look at its eight commitments, which form a key part of our customer care philosophy.

- Access to the Jaguar Electronic Parts Catalogue 
- Access to the Jaguar Worldwide Inventory System
- Access to Jaguar Qualified Technicians
- Access to Jaguar approved Diagnostic Systems
- Factory approved repair procedures and tooling
- Fitment of Jaguar Genuine Parts to your vehicle
- Technicians have direct support from Jaguar product engineers
- The Jaguar Stamp in your service log-book after each service