Where to Turn After an Accident
In the event of an accident, you need a repair center you can trust. If your car is under warranty, contact Jaguar Assistance. We will deal with your insurer, providing a courtesy car and arranging for your Jaguar to be collected, and arrange the repair.
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CENTERS OF EXCELLENCE
If your Jaguar is damaged in an accident, there is only one way to ensure it is repaired correctly. While some insurance companies recommend their own repair centers, the choice is yours. We strongly suggest you choose a Jaguar Approved Service Center. These are the only repair centers that can issue you with a Repair Guarantee Certificate, enhancing your customer rights and protecting your car’s warranty. Factory trained technicians will fit genuine parts using methods specified by Jaguar. Whether your car is steel or aluminum, and whether the damage is cosmetic or structural, nobody else can repair your car to the exacting standards we demand. Only by insisting on an approved Jaguar Approved Service Center can you be sure that your car will be returned as good as new.
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TRAINED TECHNICIANS - TRAINED BY JAGUAR, TRUSTED BY JAGUAR
We produce luxury cars at the cutting edge of vehicle technology – the results of new legislation, changing environmental demands and advances in vehicle design, passive safety equipment and crash-worthiness.
Specialist knowledge is therefore required to repair them. We provide an extensive network support platform that ensures repairs are completed by trained technicians using only the correct methods and materials. -
GENUINE BODY SHOP PARTS
To protect the integrity of your vehicle, Jaguar Genuine Parts are used on every repair. All repair work can then be guaranteed and the warranty of your vehicle protected.
Additionally it ensures that you will receive the quality of performance that you would expect because only Genuine Parts are manufactured and tested to the demanding standards we set. -
FACTORY TECHNIQUES
We recognize that as our vehicles become more complex, the correct repair methods do too. Repair Centres must therefore be fully acquainted with recommended factory repair methods.
Jaguar plays a pivotal role in ensuring that our Jaguar Approved Service Centres have access to the required levels of technical information and development support. The objective is to ensure that technicians are trained to use the information provided in our Jaguar Global Technical Reference manual. Through training, technicians become fully conversant with the recommended repair methods. Repairing vehicles must therefore only be completed by approved Centres of Excellence. -
GUARANTEE CERTIFICATE - YOUR GUARANTEE OF QUALITY
When repairs have been completed on your vehicle at a Jaguar Center of Excellence you will receive a Repair Guarantee Certificate.
The certificate can only be obtained from an approved Center of Excellence and will be counter-stamped by the dealership to endorse this fact. It guarantees:
- The repairer is part of Jaguar's approved network
- The technicians involved are trained in the correct methods and techniques
- Only Jaguar Genuine Parts were used
- Your warranty remains unaffected
- Your rights as a consumer are enhanced and protected. -
JAGUAR AUTHORIZED ALUMINUM REPAIR CENTRES
Jaguar North America has established one of the largest authorized aluminum vehicle repair networks in the world to service the collision repair needs of your vehicle. The Jaguar Authorized Aluminum Repair Network is comprised of qualified and fully trained repair centres that have all met Jaguar repair standards. Each center has specialized tools and equipment and certified technicians who understand the collision repair needs of your vehicle.
Click here to download a brochure and list of authorized aluminum repair centre.
